FAQS

Frequently Asked Questions (FAQs)

1. What types of products do you sell?

We offer a wide range of products across categories such as electronics, fashion, home & kitchen, beauty, lifestyle, and more — all in one place.

2. Where do you ship?

We ship both domestically and internationally. You can check availability at checkout by entering your shipping address.

3. How long does shipping take?

Orders are processed within 1–2 business days.

• Standard shipping: 3–7 business days

• Express shipping: 1–3 business days

4. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number and link to follow your package in real-time.

5. What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment gateways.

6. Can I cancel or change my order after placing it?

If your order hasn’t been processed yet, we can help modify or cancel it. Please contact us immediately at support@infinitystore.com.

7. What’s your return policy?

We offer hassle-free returns within 14 days of delivery on most items. Products must be unused and in original packaging. Visit our Returns Policy for full details.

8. Are your products authentic and high-quality?

Absolutely. All our items are sourced from trusted brands and vendors, ensuring authenticity and quality across all categories.

9. Do you offer customer support?

Yes! Our support team is available Monday–Friday, 9 AM to 6 PM (EST). You can reach us at support@infinitystore.com or through our Contact Us page.

10. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter or follow us on social media to get the latest updates on deals, flash sales, and exclusive offers.